We offer free shipping to all locations across India if you pay through our online payment gateway. We are working on international shipping and we will let you know once that gets going! Generally, once your order is received, your package will be shipped out on the next business day, if not the same day. Orders within India are usually delivered in 3-5 working days, but if your address is in a remote area the courier company may get a bit delayed - we will do our best to keep you notified of any such problems and ensure your order gets to you as soon as possible. The last thing we want to do is delay your *best look ever* rocking a TRC tee. #Blessed
If you are not 100% satisfied with your purchase, please send us a note at firstname.lastname@example.org. Once we understand your issue, if you wish to return, you can send your order back to us for another product of the same value, or for TRC credit which can be used for a future purchase. Please email us first, and then mail your order back to us at:
The Railway Collective
K-6, Addl. Ambernath Ind. Area,
MIDC, Anand Nagar, Ambernath (E) 421 506
Please make sure your item is unused and returned in its original packaging within 15 days of delivery or we cannot accept and process your return. You can send it back to us via any courier company or registered post, unfortunately we cannot arrange the pick-up for you and you will have to bear the postal charges.
If we accidentally send you an incorrect or defective product, please let us know immediately and we will send you the correct item as soon as humanly possible. If you have any further questions about the return/exchange policy that we haven't answered, please contact us at same email address listed above.